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Case StudiesJanuary 14, 20266 min read
How Melbourne Tradies Are Using AI to Book More Jobs
Melbourne's tradies are some of the busiest people in Australia. Here's how three local tradies solved their missed call problem with AI.
Mike - Plumber, Eastern Suburbs
Mike runs a one-man plumbing business. Before AI, he was missing about 40% of calls while on jobs.
"I'd be under a sink and my phone would ring. By the time I could answer, they'd hung up and called someone else."
After implementing an AI voice agent, Mike's bookings increased by 35% in the first month.
Sarah - Electrician, Western Melbourne
Sarah's biggest pain point was after-hours calls - she was losing emergency jobs to competitors.
"Emergency calls at 10pm were going to voicemail. Those are $500+ jobs going to whoever answers first."
Dave - Builder, Northern Suburbs
Dave was spending two hours a day just on phone calls answering the same questions.
"Same questions, over and over. Now the AI handles all that, and I only talk to serious leads."
The Results
35-45%
More bookings
10+ hrs
Saved weekly
100%
Calls answered